Privacy Policy — Device IMEI Unlock Network App (App & Website)

Effective date: August 14, 2025
App name: Device IMEI Unlock Network App
Package ID: com.tmobile.unlock.code.device.unlock.app
Developer display name (Play): IMEI Unlock
Website: https://easysimunlocker.com | Support: [email protected] | Privacy/DPO: [email protected]
Legal entity / Controller: NARAYAN INFOTECH, Office No. 408, 4th Floor, Building A, Sumerru Business Corner, Adajan, Surat, Gujarat 395009, India • +91 87802 15284.

Not affiliated with T-Mobile. As stated on the Play listing, this is a third-party service and isn’t associated with T-Mobile.

1) Scope
 

This Policy explains how we collect, use, disclose, and protect information when you use the Device IMEI Unlock Network App (the “App”) and visit easysimunlocker.com (the “Site”). Together, they’re the “Services”. We provide IMEI/lock/blacklist checks and process network-unlock orders through carrier/partner channels where applicable. We do not bypass device security features or modify firmware.
 

2) Data we collect
 

A. Information you provide

• Contact & order details: name, email, country/region, billing details, order notes.

• Device details you submit: IMEI/MEID/ESN (entered manually), brand/model, current carrier/network; any photos/attachments you upload.

• Support communications: emails, in-app messages, attachments.

B. Collected automatically (App/Site)

• App info & performance: crash logs, diagnostics, and basic usage events (e.g., app opens/screens).

• Device or other IDs (Apps): Advertising ID (resettable) for ads/measurement (see §11).

• Cookies (Site): essential cookies for sessions/checkout; optional analytics/marketing cookies controlled via our banner.

We do not automatically read the device IMEI or other non-resettable hardware identifiers. If an IMEI is used, it is the one you manually enter to run a check or place an order.

3) Purposes & legal bases
 

• Provide Services & fulfill orders (contract): run checks, process payments, deliver results, send transactional emails/notifications.

• Support & account help (contract/legitimate interests): respond to requests, verify order ownership.

• Fraud & integrity (legitimate interests/legal obligations): detect/prevent abuse; protect our Services and users.

• Analytics & performance (legitimate interests/consent where required): improve reliability, features, and UX.

• Compliance (legal obligations): tax/audit records, disputes, enforcing Terms.
   

4) Sharing & disclosures
 

We do not sell personal information. We share only with:

• Processors/service providers (hosting/CDN, analytics/crash, ads/measurement, payments, email/helpdesk) under contract.

• Telecom/carrier/unlock partners strictly to execute the check/unlock you requested.

• Fraud/security tools (e.g., platform integrity checks).

• Legal/compliance when required by law or to protect rights/safety.

Current processors & SDKs (update if your stack changes):

• Ads/Measurement: Google AdMob; Meta Audience Network / Facebook SDK.

• Payments: Stripe, Razorpay, PayPal (we don’t store full card numbers).

• (If implemented) Analytics/Crash: Firebase Analytics & Crashlytics.
   

5) Retention
 

• Orders & invoices: typically 7 years (tax/audit/legal).

• IMEI & check results: retained for order history, chargeback/dispute defense, and audit; minimized/anonymized when feasible.

• Diagnostics/analytics: typically 13–24 months (aggregated where possible).
  We delete or anonymize data when no longer necessary for stated purposes or legal obligations.
   

6) Your choices & rights
 

• Access / correction / deletion: email [email protected] or [email protected] (subject: Data Request).

• Marketing: unsubscribe via email footer; in-app toggle if provided.

• Ads choices (Apps): reset/limit Advertising ID in device settings; opt out of ad personalization on Android/iOS.

GDPR/UK GDPR: rights to access, rectification, erasure, restriction, portability, objection; safeguards for automated decisions where applicable.
California (CCPA/CPRA): rights to access, delete, correct, and opt out of “sale”/“sharing” (we don’t sell personal info). If cross-context behavioral ads are used, we’ll provide a “Do Not Sell/Share” link.
India (DPDP): rights to access, correction, erasure, and grievance redressal; processing children’s data (< 18) requires verifiable parental consent.

7) Children
 

Our Services are not intended for children. We don’t knowingly process children’s data without necessary consent, and we don’t use behavioral advertising for children. If you believe a child used our Services without consent, contact us for removal.
 

8) Cookies (Website)
 

• Essential: session, security, checkout.

• Analytics (optional): performance insights and improvements.

• Preferences/Marketing (optional): remember choices and show relevant content.
  Manage preferences any time via Cookie Settings (where required).
   

9) International transfers
 

We may process data outside your country (e.g., EU/US/India). Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses).
 

10) Security
 

We apply organizational and technical measures (TLS in transit, access controls, least-privilege, audit logs, anti-abuse). No system is 100% secure—report concerns to [email protected].
 

11) Platform & SDK disclosures (Apps)
 

Permissions & identifiers

• We do not request SMS, Call Logs, Contacts, or background precise Location.

• We do not automatically collect IMEI or other non-resettable IDs; IMEI is user-submitted only.

• Network: to run checks and deliver results.

• Notifications (optional): order status updates.

Advertising & measurement

• AdMob and Meta Audience Network / Facebook SDK may use the Advertising ID for ad serving, frequency capping, and measurement.

• You can limit ad personalization or reset the Advertising ID in device settings. Where required by law, we obtain consent before non-essential analytics/ads.

Payments

• Stripe / Razorpay / PayPal process payments on their PCI-compliant platforms. We don’t store full card numbers.
   

12) Account & data deletion
 

Request deletion by emailing [email protected] or [email protected] with subject Delete my data. We’ll confirm and complete the request within 30 days, unless we must retain certain records (e.g., invoices/chargebacks) by law.
 

13) Changes to this Policy
 

We’ll post updates here with a new Effective date and, for material changes, notify you in-app, on the Site, or by email.

Contacts: [email protected] (privacy) | [email protected] (support)
Developer display name: IMEI Unlock | Legal entity: NARAYAN INFOTECH.